Quick answer: The COOLFLY App benefits are being explained in a clearer way: Basic gives users a free place to begin, eligible COOLFLY devices can include Lifetime Free AI Bird ID, and Plus or Pro remain optional plans for people who need more primary-device capacity and shared access.
If you have opened the COOLFLY App recently, you may have noticed that the way we explain its benefits is changing. The goal is simple: make it easier to understand what is available for free, what comes with an eligible COOLFLY device, and when an optional subscription may help.
This is not about making birding feel complicated. It is about giving every backyard a clear starting point.
Start with the free essentials
The Basic experience is free. It gives you a practical way to begin exploring the birds and moments around your home without starting with a paid plan.
In the current benefits structure, Bird ID, ChirpChat, and Spark are marked free across Basic, Plus, and Pro. That means the core experience can begin with learning, conversation, and discovery before you decide whether you need additional capacity.
Choose the capacity that fits your setup
The main difference between the free foundation and the optional tiers is how many primary devices and shared access users your birding setup needs to support.
Basic: a free place to begin
Basic supports up to 5 shared access users. It gives many new users a simple free place to begin before choosing an optional plan.
Plus: more room for everyday watching
Plus supports 2 primary devices, with up to 20 shared access users invited to each primary device.
Pro: for a larger shared setup
Pro supports 5 primary devices, with up to 20 shared access users invited to each primary device.
These options are meant to answer different needs. A single household beginning with one camera may be comfortable with Basic. A family sharing several primary devices may value Plus or Pro capacity. You can choose based on how you actually watch and share—not on features you may never use.
Before purchasing or upgrading, customers should rely on the current App screen and applicable product terms for the price, offer, and eligibility shown to their account.
Birding is more than an alert
A bird visit can be a quick notification, a question, or a moment you want to revisit later. COOLFLY App benefits are organized around that longer journey:
- Identify: identify a visiting bird with Bird ID where supported by your eligible device and current App experience.
- Revisit: return to birding moments when you have more time to look closely.
- Choose: pick the Basic, Plus, or Pro capacity that fits your household setup.
- Share access: invite the right people to help enjoy the same backyard visits.
The exact availability of App features can depend on the current App version, device eligibility, and account experience. We will keep updating the benefit explanation as those details evolve.
A clearer way to choose
You do not need to begin by comparing every line item. Start with three questions:
- Do I want a free foundation for identifying, exploring, and sharing bird visits?
- How many primary devices and shared access users do I need to support?
- Do I simply need the free starting point, or do I need optional plan capacity?
If Basic answers those questions, you can stay with Basic. If you need more primary devices or more shared-access capacity, an optional Plus or Pro plan may be a better fit.
What this update means for COOLFLY Flex owners
For eligible COOLFLY Flex devices, Lifetime Free AI Bird ID is part of the device benefit. You can keep learning about the birds that visit throughout the device’s lifecycle, while treating Plus and Pro as separate optional services for additional capacity and plan features.
If you enjoy seeing how everyday bird visits become meaningful, you can also read Barbara’s COOLFLY birding story. It is a gentle reminder that a small backyard moment can become something worth remembering.
Keep discovering
The COOLFLY App is designed to help a backyard visit continue after the camera captures it. Start with the free essentials, choose the capacity that matches your setup, and keep the moments that make you want to look again.
Explore the COOLFLY App or learn more about COOLFLY Flex.
FAQ
Is the COOLFLY App free?
The Basic experience is free. Plus and Pro are optional subscription tiers. The current App screen and applicable product terms determine the benefits, price, and eligibility shown to an account.
Is AI Bird ID free with COOLFLY Flex?
For eligible COOLFLY Flex devices, AI Bird ID is included for the life of the device. Confirm the applicable device terms before purchase or upgrade.
How many users can share a COOLFLY account?
Basic supports up to 5 shared access users. Plus supports 2 primary devices, with up to 20 shared access users invited to each primary device. Pro supports 5 primary devices, with up to 20 shared access users invited to each primary device.
What is the difference between Plus and Pro?
Plus supports 2 primary devices. Pro supports 5 primary devices. Both optional tiers support up to 20 shared access users invited to each primary device.
Where should I confirm the latest App plan details?
Use the current COOLFLY App screen and applicable product terms as the final source for current plan benefits, prices, offers, and eligibility.